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From the daily archives: Monday, July 12, 2010
I have received a call from a telemarketer namely Wendy (not her real name) from Idea Connection.
Nowadays most companies engage telemarketer to open new business from their company which is a good way of promoting.
However, in this cases that I had encountered which I believe many encounter it as well, is that some are simply rude. This lady just hangs up the call once I told her politely that I am not interested in taking the survey.
One suggestion for companies, who engage telemarketer, is to train them to be polite when they are calling customers or customers to be. Whether it is for survey or to request for appointment, at the very least, the person on the other hand will be please after listening.
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